Shipping Policy

We ship only domestic packages in USA. While we strive to deliver goods in the time frame we specify, we cannot guarantee or accept liability for deliveries made outside of this time frame. As we rely on third-party shipping companies to facilitate our customer deliveries for us, we cannot accept liability for out of pocket expenses or other costs incurred due to failed or delayed deliveries. All orders will take approximately 3-5 business days to process. Our shipping time is usually within 15-45 business days for fulfillment and 10 days for delivery to the USA. However, it may take up to 20 business days to arrive depending on your location.  Kindly note that the delivery time will vary during holidays or limited edition launches. We are not liable for deliveries that are affected by customs, natural occurrences, transfers from USPS to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fee’s, customs or back end charges incurred. Please enter the correct shipping details when checking out. If you realize you have made an error in your shipping details, kindly e-mail us at  info@pinpela.com as soon as possible.